Service Policy

This Service Policy explains how booking and service delivery works with Coolviro Services.

How Service Works

Book Service: Fill out the online booking form or call/WhatsApp us with your appliance issue and address.
Technician Visit: A technician visits your doorstep in Kolkata at the scheduled time.
Diagnosis: We inspect your appliance and identify the issue accurately.
Repair: We repair your appliance using genuine parts and the right tools.
Service Complete: Your appliance is fully working again, backed by our 1 Year Service Warranty.

Pricing

Each service on our website is listed with a starting price (for example, AC Service & Repair starts at ₹499). This reflects the minimum service charge — final pricing depends on the appliance issue, parts required, and inspection at your doorstep, and will be shared with you before work proceeds.

Service Warranty

All repair and service work completed by Coolviro Services is covered by a 1 Year Service Warranty on the work performed.

Rescheduling or Cancelling a Booking

If you need to reschedule or cancel a booking, please contact us as soon as possible by phone or WhatsApp at +91 79803 49872.

Payment

This website does not process online payments. Payment for completed services is arranged directly with Coolviro Services.

Service Areas

We currently serve Kolkata and the areas listed on our Service Areas page.

Questions

If you have any questions about our service policy, reach out to us by phone or WhatsApp at +91 79803 49872, or through our Contact page.